Satellite Link is a trading name of VINDE TRADING AND PROJECTS (Pty) Ltd

Satellite Link ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website satellitelink.co.za or use our services.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following personal information when you contact us or submit an enquiry through our website:

• Full Name
• Telephone Number
• Email Address
• Service Requested
• Any information you provide in your message

We only collect information that you voluntarily provide.

2. How We Use Your Information

We use your information to:

• Respond to your enquiries.
• Provide quotations.
• Schedule installation services.
• Communicate regarding appointments.
• Improve our customer service.
• Improve the performance of our website.
• Measure advertising performance through Google Ads (where consent has been provided).

We do not sell, rent, or trade your personal information to third parties.

3. Cookies

Our website uses cookies to improve your browsing experience and to help us understand how visitors use our website.

Cookies may also be used for:

• Website functionality
• Website performance
• Google Ads conversion tracking
• Website analytics

Where required by applicable law, you will be asked to consent to the use of non-essential cookies.

You may change your browser settings to refuse cookies, although some features of the website may not function correctly.

4. Google Advertising

Our website may use Google Ads Conversion Tracking and other Google advertising technologies to measure the effectiveness of our advertising campaigns.

Google may collect certain anonymous information such as:

• Pages visited
• Device type
• Browser information
• Approximate location
• Time spent on the website

This information is used solely to improve our advertising and website performance.

For more information about how Google uses data, please visit Google's Privacy Policy.

5. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information from:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

6. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights

Depending on applicable laws, including the Protection of Personal Information Act (POPIA), you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where applicable.
• Withdraw consent where processing is based on consent.
• Object to certain processing activities.

To exercise any of these rights, please contact us using the details below.

8. Data Retention

We retain personal information only for as long as necessary to:

• Respond to enquiries.
• Provide requested services.
• Comply with legal obligations.
• Resolve disputes.
• Enforce our agreements.

9. Children's Privacy

Our services are intended for adults.

We do not knowingly collect personal information from children under the age of 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

Satellite Link

📞 076 141 2274

🌐 satellitelink.co.za

POPIA Compliance Notice (South Africa)

Satellite Link processes personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). We are committed to collecting and processing personal information lawfully, transparently, and only for legitimate business purposes.